Privacy policy.
Information We Collect
Ohio Penworks may collect information you provide when you place an order, create an account, contact us, subscribe to email communications, or otherwise use this website. This may include your name, email address, billing and shipping addresses, telephone number, order information, and information you provide regarding custom orders.
Payment Information
Payments are processed through third-party payment providers available through Squarespace. Ohio Penworks does not directly store your complete credit or debit card information.
How We Use Your Information
Information collected through this website may be used to process and fulfill orders, provide customer service, communicate about orders or inquiries, create custom products, send communications you have requested, maintain business records, prevent fraud, and operate and improve the Ohio Penworks website.
Sharing of Information
Ohio Penworks does not sell your personal information. Information may be shared with service providers when necessary to operate the business and fulfill your order, including payment processors, website and ecommerce providers, shipping carriers, and other service providers. Information may also be disclosed when required by law.
Email Communications
If you subscribe to Ohio Penworks email communications, your email address may be used to send information about new products, special releases, or other Ohio Penworks news. You may unsubscribe from marketing emails at any time using the unsubscribe link provided in those messages.
Cookies and Website Analytics
This website may use cookies and similar technologies necessary for website functionality, ecommerce, security, analytics, and other site features. Squarespace and other service providers may collect information about how visitors interact with the website.
Custom Orders
Photographs, artwork, and other files submitted for custom orders are used for the purpose of evaluating, creating, and fulfilling the requested custom product. Customers should submit only material they own or have permission to use.
Data Retention
Ohio Penworks may retain order, transaction, correspondence, and other business records for as long as reasonably necessary for customer service, business operations, legal, tax, accounting, or regulatory purposes.
Your Choices
You may contact Ohio Penworks to ask questions about personal information you have provided or to request that information be corrected or deleted, subject to information that must be retained for legitimate business, legal, tax, or regulatory purposes.
Third-Party Services
This website is hosted by Squarespace and may use third-party services for payments, shipping, analytics, email communications, and other functions. Those providers may process information according to their own privacy policies.
Changes to This Privacy Policy
Ohio Penworks may update this Privacy Policy from time to time. Changes become effective when the revised policy is posted on this website.
Contact
Questions about this Privacy Policy may be sent to Mike@OhioPenworks.com.